Privacy Policy

Introduction

Doughsense Ltd ("we," "our," or "us") is a company registered in England and Wales. We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"), regardless of where you are located in the world.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and track your financial data as you request
• Send you notifications about your account and financial goals
• Respond to your comments, questions, and customer service requests
• Monitor and analyse usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your information:

• All data is encrypted in transit using SSL/TLS
• Sensitive data is encrypted at rest
• Access to personal information is restricted to authorised personnel only
• Regular security audits and updates
• Secure authentication with support for biometric login

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted third parties who assist us in operating our Service (e.g., hosting providers), subject to confidentiality agreements
• Legal Requirements: If required by law or to respond to legal process
• Protection of Rights: To protect the rights, property, or safety of Doughsense Ltd, our users, or others

Your Data Rights

Under the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Update or correct inaccurate information
• Erasure: Request deletion of your account and associated data
• Data Portability: Download your data in a portable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal obligations.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your country of residence, including the United Kingdom where we are based. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy. When transferring data outside the UK, we rely on:

• Adequacy decisions by the UK government
• Standard contractual clauses approved by the UK Information Commissioner's Office
• Other appropriate safeguards as recognised by UK data protection law

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will notify you via email or through the Service.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: Processing necessary to provide our Service to you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given explicit consent for specific processing
• Legal Obligations: Processing necessary to comply with legal requirements

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.